| Assessing the needs and interests of the prospective learners. |
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| Assessing learners level of knowledge and experience on the subject. |
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| Outlining the learning material. |
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| Outlining the teaching methods intended to be used. |
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| Warm-up exercise to get everyone acquainted with each another. |
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| Calling on each person to introduce his/her partner to the group. |
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| Calling on each person to share expectations for the session. |
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| Listing the expectations on newsprint or a blackboard. |
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| Step-by-step presentation, from the known to the unknown. |
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| The material is related to learners' experiences. |
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| Keeping to key points. |
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| Alternating short presentations with discussion and practice exercises. |
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| Encouraging discussion by asking open-ended questions. |
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| Encouraging discussion by asking questions that begin with the words why, what, which and how. |
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| Avoiding closed-ended questions. |
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| Role playing and work exercises to practice the techniques taught. |
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| Summarizing key points. |
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| Challenging participants to action. |
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| Indicating where additional information and assistance can be obtained. |
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| Learners reflect on what they have gained. |
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